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100%

reliable commissions

3

days per month saved

x2

sales motivation

Pretto is the fintech for home loans. Their mission: to build confidence in the mortgage search process.

Sales Headcount

90

Client Since

January 2022

How Pretto Gave Its Sales Reps Real-Time Visibility into Their Mortgage Commissions — Customer Story

At Pretto, variable compensation is a strategic performance driver. It represents a significant portion of the sales teams' compensation and directly influences revenue generation across the company.

In an environment where a few thousand extra euros can significantly change a salesperson's bonus, reliability, transparency, and visibility of commissions are essential.

Before Qobra, Pretto managed its commissions using Excel and Google Sheets. This approach led to errors, operational stress, and a lack of visibility for the teams.

This case study shows how Pretto structured its commission system to make it a real lever for performance, financial management, and daily motivation.

Context: a variable with a strong impact on individual performance

Compensation directly correlated to sales effort

At Pretto, the variable can change significantly for a small difference in performance.

"For a sales rep, not having visibility on what they're going to earn or what they can go after by unlocking this or that file is really problematic, because sometimes just €1,000 in revenue — not even a single deal — can drastically change your commission."

Barthélémy Morin, Head of Sales at Pretto

Sometimes:

  • €1,000 in additional revenue
  • An expedited file
  • An insurance claim

Can drastically increase a sales representative's bonus.

In this context, real-time access to information is crucial for guiding efforts and maximizing performance.

Challenges encountered before Qobra

Unsuitable tools generating errors and complexity

The combined use of Excel and Google Sheets created:

  • Numerous manual manipulations
  • Frequent errors
  • Inconsistencies between files
  • Significant pressure on Sales Ops

Sales reps sometimes had their own files, which did not always match the central files.

This lack of synchronization caused stress and confusion.

"When they have their own little file and have to constantly cross-check with the other Excel file, and in the end it doesn't match up, it creates stress and puts pressure on Sales Ops."

Corentin Vivensang, Senior Sales Ops at Pretto

A lack of visibility and transparency

Sales reps had little visibility on:

  • Their target
  • Their level of achievement
  • The estimated amount of their bonus

This lack of transparency created anxiety.

Not knowing exactly how much you will earn or how much you need to reach a certain level is problematic in a performance-oriented sales organization.

Short processing times and complex feedback management

Bonuses were sent out only a few days before payday.

Consequences:

  • Massive influx of last-minute requests
  • Urgent processing
  • Operational load concentrated over a short period

The process lacked fluidity and peace of mind.

"We used to send out commissions 3 days before payroll cutoff and we'd end up with a huge rush of requests to process feedback. Qobra completely eliminated entry errors, it's much more reliable now."

Corentin Vivensang, Senior Sales Ops at Pretto

Deploying Qobra: reliability, fluidity, and control

Enhanced reliability and elimination of errors

With Qobra:

  • Calculations are automated
  • Rules are set once
  • Data entry errors disappear

The process becomes robust and secure.

On the finance side, the tool provides immediate peace of mind:

  • No more uncertainties related to manual files
  • Automatic calculation
  • A structured process

Reliability is enhanced at all levels.

Complete visibility for sales and finance teams

Sales representatives now have direct access to their data.

They can:

  • See their targets
  • Track their progress
  • Estimate their bonuses
  • Identify high-impact actions

Managers gain fluidity:

  • No more need to explain complex Excel files
  • No more need to recalculate manually
  • Simplified and clear bonus validation

On the finance side, visibility allows you to:

  • Anticipate expenses
  • Avoid last-minute surprises
  • Produce reliable 4- to 6-month forecasts

Variable compensation becomes a budget management tool.

"It also gives visibility to the finance side, which can easily see how much we're going to spend. No more last-minute surprises from a financial standpoint. It lets us control our costs and build clean 4-to-6-month forecasts."

Nicolas Cherpantier, Head of Finance at Pretto

Reduced operating costs

Automation replaces repetitive manual tasks.

The cost of the tool replaces the human costs that would have been required to manage commissions on a large scale.

The model becomes more scalable and more profitable.

Structural time savings

The operational benefits are significant:

  • 2 to 3 days saved each month on the Sales Ops side
  • Simplified validation on the management side
  • Intuitive to use without complex training

Teams move from a manual processing approach to a supervision approach.

"When it comes to validating commissions, reviewing statements in Qobra is way simpler and more readable than in Excel, where I had to redo everything by hand and sometimes recalculate manually. I'd say we've saved 2 to 3 days each month on commissions."

Corentin Vivensang, Senior Sales Ops at Pretto

A direct lever for improving sales performance

Giving salespeople clear direction

Qobra makes the objective concrete and measurable.

Salespeople know:

  • Where they stand
  • What they can achieve
  • How much they will earn if they outperform

The tool acts as a daily guide.

Transforming visibility into motivation

When a sales rep sees that an extra effort can quickly generate an additional €1,000 or €1,500, the impact is immediate.

"You can see the commission you could go after by unlocking this or that file, by accelerating this or that insurance — it lets you grab an extra €1,000 or €1,500 pretty quickly for just a little more effort."

Barthélémy Morin, Head of Sales at Pretto

Real-time visibility:

  • Stimulates engagement
  • Encourages faster processing of files
  • Strengthens focus on high-impact priorities

Variable compensation becomes a performance accelerator.

Strategic benefits for Pretto

Secure and structure commission

The rules are automated and robust.

Drastically reduce operational time

Teams save several days each month.

Improve sales performance

Real-time visibility directs efforts towards the most profitable actions.

Strengthen financial management

Finance can anticipate costs and produce reliable forecasts.

Conclusion: transforming variable compensation into a growth driver

The Pretto case shows that a system based on Excel and Google Sheets quickly generates:

  • Errors
  • Stress
  • A lack of visibility
  • Rushes at the end of the period

With Qobra, Pretto has implemented a system that is:

  • Reliable
  • Automated
  • Transparent
  • Controllable

Variable compensation becomes a strategic tool for sales performance, cross-departmental alignment, and financial management.

Qobra in a few figures

  • More than 250 client companies (Doctolib, PayFit, Spendesk, Go1, Make, CoachHub, SeLoger, Figaro, Agicap, etc.)
  • More than 20,000 users (Finance, Revenue Operations, Sales Operations, HR, Sales, etc.)
  • International presence: France, United States, United Kingdom, Canada, Spain, Germany, Italy, Netherlands, Belgium, Switzerland, and Czech Republic