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Free commission clawback calculator: see how much commission comes back when a deal churns, is refunded or downgraded, and plan the recovery.
Use this commission clawback calculator to see how much commission comes back when a deal churns, is downgraded, refunded or left unpaid inside the clawback period.
Choose churn, downgrade, refund or non-payment, then enter the deal value (ARR or ACV), the commission rate, the rep's credit share and the months of service before the event.
Set the clawback period and the full, prorated or stepped method, say whether the commission is already paid, then add the plan's accelerator if it pays one.
Compare payout reversal, negative credit and retroactive recalculation, then set a cap per statement to build the recovery plan. Copy a shareable link or export the scenario to CSV.
Every part of a commission clawback policy, from the triggering event to the recovery, in one calculator.
Model a full churn, a downgrade to a lower ARR, a partial refund or an unpaid invoice. Only the lost value is in scope.
Claw back everything, prorate by months of service or set your own bands, and see the amount at each month of the period.
See how payout reversal, negative credit and retroactive recalculation change the clawback when the plan pays an accelerator above quota.
Spread the balance over future commission statements with a cap per statement, and read the deduction, net pay and balance after each one.
Scale the clawback to the rep's credit share, see the team commission still exposed in open periods and get a clause draft.
Size the clawback on a lost deal, compare treatment methods and plan the recovery.
| Method | Clawback | vs payout reversal |
|---|
| Statement | Commission due | Deducted | Paid to rep | Balance left |
|---|
The clawback amount is what comes back from the rep, or what is withheld if the commission is still due. The other KPIs, the method comparison and the recovery plan put it in context.
Every clawback in sales starts from the commission paid on the lost value; the method sets the share that comes back.
Clawback amount = lost value × commission rate, as long as the event happens inside the clawback period. Outside it, nothing comes back.
Prorated clawback = lost value × commission rate × (clawback period − months of service) ÷ clawback period. Each month of service lowers the amount at risk: with a 12-month period, a churn after 4 months claws back 8/12 of the commission.
A stepped schedule applies a fixed percentage per band of months, for example 100% until month 3, 50% until month 6 and 25% until the period ends (an example, not a market standard). On a £30,000 refund paid at 10%, an event in month 4 claws back £1,500.
Each case is a preset in the calculator, at a 10% commission rate.
A £24,000 ARR customer cancels after 3 months of a 6-month full clawback period. The clawback of commission is £24,000 × 10% = £2,400, all of what the rep received. A 50% cap on a £6,000 statement recovers it in one statement.
A £60,000 customer downgrades to £36,000 after 3 months, under a 12-month prorated policy. Only the £24,000 lost is in scope. The prorated share is 9/12, so the clawback is £24,000 × 75% × 10% = £1,800, and the rep keeps £4,200 of the £6,000 paid on the deal.
A rep with a £100,000 quota per period earns 10% up to quota and 15% above. They book £70,000, then a £48,000 deal, then £40,000. The deal line paid £5,700 (£30,000 at 10%, £18,000 at 15%). The customer churns after 4 months of a 12-month prorated period, so £32,000 of value is clawed back.
The treatment method changes the sales commission clawback: payout reversal takes back 2/3 of the deal line (£3,800), a negative credit in a current period with £80,000 booked costs £3,200 at 10%, and retroactive recalculation removes £32,000 from the top of the original period at 15% (£4,800).
Our guide on how commission clawbacks work covers the retroactive, non-retroactive and combined methods in detail.
The trigger defines the lost value; the clawback period decides whether it still counts.
A full churn or cancellation puts the whole deal value in scope. A partial refund only covers the amount returned. Some teams call it a commission chargeback when it shows as a negative line on the statement.
A downgrade claws back commission on the ARR lost only. Non-payment works the same way on the unpaid amount; if the plan pays on cash collected, the commission is simply held back. To see how the commission was paid in the first place on ARR, ACV or multi-year deals, use the saas commission calculator.
The period should match the risk it covers: long enough to catch customers who never onboarded, short enough that reps know when a commission is earned. Test lengths such as 3, 6 or 12 months and watch the Finance exposure move.
Once the amount is known, the plan must say how it comes back.
An offset deducts the balance from the next commission statements. A cap per statement, such as 50%, keeps the rep's pay predictable. The calculator shows the deduction, net pay and balance after each statement.
A direct repayment clears the balance at once, for example when a rep leaves before future commissions can absorb it. This is where the legal review described below matters most.
When several people shared the credit, the clawback follows the same split: at a 60% credit share, every amount scales to 60%. To set the split itself between an AE, an SDR or an overlay role, use the commission split calculator.
This calculator sizes an amount. It does not tell you whether a clawback can be applied in your situation: that depends on the employment law that applies, the employment contract and the wording of the commission plan.
Write the triggers, period, method and recovery terms into the document the rep receives before any payment. Our sales commission agreement template gives you a structure to start from, and the calculator's clause draft reuses your parameters.
The rules on recovering pay that has already been paid vary by country and by the rep's employment status. Before you apply a clawback, especially through a direct repayment or a deduction from pay, have an employment lawyer review the clause. This page is general information, not legal advice.
From calculator to automation
A commission clawback calculator handles one deal at a time. In a live plan, clawbacks arrive every month: churn flagged in the CRM, refunds, unpaid invoices, each with its own period and method.
Qobra picks up these events from your CRM, applies each plan's clawback rules and adds the adjustment to the rep's commission statement, with an audit trail. Reps see why their commission changed, and Finance sees what is still exposed.
Automate clawbacks with Qobra →
A commission clawback is a clause that lets a company recover commission already paid, or cancel commission not yet paid, when the revenue behind it is lost. Typical triggers are churn, cancellation, refunds, downgrades and non-payment inside a set clawback period written into the commission plan.
Multiply the lost value by the commission rate, then by the share your method claws back: 100% for a full clawback, (period − months of service) ÷ period for a prorated one, or the band's percentage for a stepped schedule. With accelerators, the treatment method matters too.
Yes. A rep earns 10% on a £24,000 deal and receives £2,400. The customer cancels after 3 months, inside a 6-month full clawback period, so the full £2,400 comes back. Under a 12-month prorated policy, a churn after 4 months would claw back 8/12 of it: £1,600.
It depends on the employment law that applies, the employment contract and the wording of the commission plan. A clear clause, agreed in writing before payment and stating when commission is earned, is easier to defend. This calculator is not legal advice: have an employment lawyer review your policy before you apply it.
A bonus can be subject to a clawback if the document that sets it out says so clearly. Whether it can be enforced depends on the same points as for commission: local employment law, the contract and the terms agreed before payment. Have an employment lawyer check the clause before you ask for money already paid back.
A clawback payment is the money a rep returns, or the deduction taken from future commission, once a clawback is triggered. It can be one repayment or several capped deductions, such as 50% of each statement. How a repayment of pay already processed is handled through payroll depends on the rules that apply: check with your payroll team or accountant.
As long as the clawback period written in the plan allows, and no longer. The period is a plan choice, so test lengths such as 3, 6 or 12 months against your own churn before committing. After it ends, the commission is fully earned.
In sales compensation, both terms describe the same recovery from different angles. A clawback is the policy that takes back commission when revenue is lost. A commission chargeback usually means the resulting negative line on the rep's statement, a term also common in insurance. The math is identical.
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