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DownloadLast updated on 8 September 2026
SalesCrew has developed agents based on artificial intelligence (the “AI Agents”) which it intends to make available to its clients as part of the Solution. These terms apply to the use of such AI Agents (the “AI Supplementary Terms”) and are binding upon each Client, as well as upon Users and Administrators.
The provision of the AI Agents entails variable costs, in particular those relating to artificial intelligence solution providers, as well as a need to preserve the stability and availability of the service for all Clients. SalesCrew has accordingly implemented the following access regimes:
All Users and Administrators benefit from free access to the AI Agents within the scope of limited use, the terms of which are set by SalesCrew.
Clients may also subscribe to a paid option in order to provide their Administrators and Users with additional AI Agent capabilities, subject to fair use.
Use is deemed fair where it corresponds to normal professional use of the AI Agents by Users and Administrators, proportionate to the size and usual activity of the Client, and consistent with equitable use by all clients. SalesCrew may define and adjust, at its discretion, the technical usage limits of the AI Agents (in particular, the number of requests, prompts, or the volume of data processed, per Client or per User). Such limits are made available to the Client within the Solution.
The following are, in particular, excluded:
In order to preserve the quality, stability, reliability, and availability of the AI Agents for all of its clients, SalesCrew reserves the right to (i) freely modify, at any time, the criteria relating to the free quota and to fair use, and (ii) suspend or temporarily block access to the AI Agents for a User, an Administrator, or all Users or Administrators of a Client, in the event of use of the free quota or of use exceeding fair use, until access is restored by SalesCrew. Such suspension shall not give rise to any additional charges.
The Client is and shall remain the owner of the data provided by Users or Administrators, in particular any file attached to a prompt (the “Customer Content”).
Subject to SalesCrew’s underlying rights in the Solution and the AI Agents, SalesCrew hereby assigns to the Client, to the extent that any such rights would exist, all intellectual property rights it may hold in the content generated by the AI Agents. Identical or similar content may be generated for other clients from similar or comparable content, and SalesCrew makes no warranty as to the originality or exclusivity of the content generated by the AI Agents.
The Client grants SalesCrew a non-exclusive, worldwide right, for the duration of the Agreement, to host, use, and process the Customer Content and the content generated by the AI Agents for the purpose of providing and improving the AI Agents.
SalesCrew undertakes not to use the Customer Content to train, fine-tune, retrain, or otherwise improve any artificial intelligence model, whether developed by SalesCrew or by a third party engaged by SalesCrew for the purposes of providing the AI Agents.
Given the nature of this technology, Users acknowledge and agree that SalesCrew cannot guarantee the accuracy, completeness, reliability, or relevance of the results generated by the AI Agents, which may contain errors, approximations, or inconsistencies (including “hallucinations”). It is the responsibility of the Client, Users, and Administrators to carry out an appropriate review and validation of the results before any use thereof or any decision based thereon.
SalesCrew may amend these AI Supplementary Terms at any time, including to reflect changes in the costs it incurs with its suppliers, in particular its artificial intelligence solution providers, or to preserve the stability and availability of the AI Agents for all of its clients. Any amendment shall be published within the Solution subject to two (2) days’ prior notice.